Privacy Policy
Privacy Policy
Last updated: February 2026
At Velmora ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website velmora-198.myshopify.com and make purchases from us.
Information We Collect
When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
When you make a purchase or attempt to make a purchase, we collect the following personal information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by our payment gateway)
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders (including shipping, payment processing, and order confirmation)
- Communicate with you about your order, including shipping updates and tracking information
- Screen orders for potential risk or fraud
- Improve and optimize our website
- Send you promotional emails and offers (only with your consent)
Sharing Your Information
We share your personal information with the following third parties:
- Shopify – Our e-commerce platform that helps us sell products online
- Shipping partners – To deliver your orders
- Payment gateways – To securely process your payments
- Analytics providers – To help us understand how customers use our website
We do not sell, trade, or rent your personal information to any third party.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
Cookies
We use cookies to maintain your session, remember your preferences, and understand how you interact with our store. You can control cookies through your browser settings.
Your Rights
Under the Information Technology Act, 2000 and its rules, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for marketing communications
To exercise any of these rights, contact us at the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: support@velmora.in
- WhatsApp: +91 9662001112
- Address: Ahmedabad, Gujarat, India