Terms of Service

Last updated: February 2026

Please read these Terms of Service ("Terms") carefully before using the Velmora website (velmora-198.myshopify.com). By accessing or using our website, you agree to be bound by these Terms.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website without our express written permission.

Products and Services

All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer. Product descriptions and pricing are subject to change at any time without notice.

We have made every effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your device's display of any colour will be accurate.

Pricing and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We accept the following payment methods:

Cash on Delivery (COD)
UPI (Google Pay, PhonePe, Paytm)
Credit and Debit Cards
Net Banking
Digital Wallets

We reserve the right to refuse or cancel any order at our discretion. If we cancel an order after payment has been made, a full refund will be issued.

Shipping and Delivery

We offer free shipping on all orders across India.
Orders are typically delivered within 5-7 business days.
Delivery times may vary based on your location and other factors beyond our control.
You will receive a tracking link via SMS and email once your order is shipped.

For complete details, please refer to our Shipping Policy.

Returns and Refunds

We offer a 7-day return policy from the date of delivery. Please refer to our Refund Policy for complete details on eligibility, process, and timelines.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.

Limitation of Liability

In no event shall Velmora, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes are effective immediately upon posting on our website. Your continued use of the website constitutes acceptance of the revised Terms.